FAQ

1. Where is Mounaya located?

Mounaya is situated along the banks of the Nile in Cairo, Egypt. For precise directions, please contact us or visit our website/social media pages.

2. Can I place a custom order?

Depending on the artisan and product type, we may be able to accommodate custom requests. Please contact us to discuss your specific needs.

3. Do you offer international shipping?

Yes, we offer worldwide shipping. Shipping costs and delivery times vary based on destination. Please check with us for specific rates.

4. What payment methods are accepted?

We accept cash, credit/debit cards, and select mobile payment options. For online purchases, secure payment methods are available.

5. How can I stay updated on new collections and events?

Follow us on our social media platforms or subscribe to our newsletter for updates on new arrivals, exclusive events, and special offers.